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22 Converged Desktop Services
9
Call between PCA and converged user A disconnected; call made from
converged user A to user B.
10
Call placed to user B.
Receiving a call
Depending on the Class of Service (CDMV or CDMO) of the converged
user, the call flow will differ slightly. To receive a call, note the following:
•
A CD user in CS 1000 can be defined as Multimedia Only user or
Multimedia and Voice user.
•
All calls to CD users are sent first to a predefined CDN queue.
•
The MCS 5100 forks the call based on the user’s PA setting.
•
The new Class of Service (CDMO or CDMV) distinguishes the CD user
from other users.
•
The CSDN prompt in LD10/11 defines the CDN queue.
•
A group of PCAs are defined to serve as the agents servicing CDN.
• Use AML messages for call notification and call control.
Figure 4 "Call flow: call terminating to a user with a CDMV Class of
Service" (page 22) shows the call flow and messaging that occurs for a call
terminating to a user with a CDMV Class of Service.
Figure 4
Call flow: call terminating to a user with a CDMV Class of Service
Nortel Communication Server 1000
Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide
NN43001-321 01.05 Standard
Release 5.0 15 February 2008
Copyright © 2005-2008, Nortel Networks
.
- Communication Server 1000 to 1
- MCS 5100 Converged Desktop 1
- Type 2 Configuration Guide 1
- Revision history 3
- October 2006 4
- April 2006 4
- September 2005 4
- How to get help 7
- 8 How to get help 8
- Intended audience 10
- Conventions 10
- Related information 10
- Related information 11 11
- 12 Introduction 12
- Converged Desktop Services 13
- Scope of this document 14
- 16 Converged Desktop Services 16
- Making a call 19
- Receiving a call 22
- Click-to-Call 25
- 26 Converged Desktop Services 26
- Call walk-throughs 27
- Feature requirements 29
- Feature implementation 30
- ATTENTION 31
- Dialing plan issues 31
- Directory Number qualification 32
- Non-telephony-based SIP URIs 34
- 36 Converged Desktop Services 36
- Contents 37
- Introduction 37
- Mixed network example: UDP 37
- Sample network 38
- CS 1000 setup 39
- User setup 39
- Translation setup 39
- MCS 5100 setup 40
- Mixed network example: CDP 42
- CDS configuration: overview 47
- 48 CDS configuration: overview 48
- Configuring CS 1000 49
- CS 1000 Element Manager 57
- 58 Configuring CS 1000 58
- Figure 14 58
- Edit web page 58
- Figure 15 59
- SIP CD Services 59
- 60 Configuring CS 1000 60
- Figure 16 63
- CS 1000 SIP URI Map 63
- Verifying configuration 64
- Figure 17 65
- Figure 18 65
- Configuring MCS 5100 67
- Implementation summar y 68
- Implementation details 68
- Implementation details 69 69
- Figure 19 69
- Procedure 3 69
- 70 Configuring MCS 5100 70
- Figure 20 70
- Provisioning Client Login 70
- Figure 21 70
- Provisioning Client 70
- Implementation details 71 71
- Figure 22 71
- Figure 23 71
- Configure number qualifiers 72
- Implementation details 73 73
- Figure 25 73
- Figure 26 73
- 74 Configuring MCS 5100 74
- Figure 27 74
- MCS 5100 Number Qualifiers 74
- Procedure 4 74
- Configuring number qualifiers 74
- Configure a route list 75
- 76 Configuring MCS 5100 76
- Figure 29 76
- Implementation details 77 77
- Figure 30 77
- 78 Configuring MCS 5100 78
- Procedure 6 78
- Configure a Service Package 81
- 82 Configuring MCS 5100 82
- Procedure 7 82
- Configuring a Service Package 82
- Figure 33 82
- Procedure 8 83
- Figure 34 83
- 84 Configuring MCS 5100 84
- Figure 35 84
- 86 Configuring MCS 5100 86
- CS 1000 NRS operation 87
- Operation 88
- Gateway Endpoints 89
- Routing entries 90
- Operation 91 91
- 92 CS 1000 NRS operation 92
- Figure 41 92
- Operation 93 93
- Figure 42 93
- 94 CS 1000 NRS operation 94
- Figure 43 94
- Procedure 9 94
- Operation 95 95
- Operational logic 96
- 98 CS 1000 NRS operation 98
- Maintenance 99
- NN43001-321 01.05 Standard 100
- Release 5.0 15 February 2008 100
- MCS 5100 tools 101
- 102 Maintenance 102
- Figure 44 102
- Appendix A 103
- Phone-context strings 104
- Appendix B 107
- PC Client windows 107
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