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9
Chapter 1
How to get help
This section explains how to get help for Nortel products and services.
Getting Help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
w
ww
.
nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. More specifically,
•
download software, documentation, and product bulletins
•
search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
•
sign up for automatic notification of new software and documentation
for Nortel equipment
•
open and manage technical support cases
Getting Help over the phone from a Nortel Solutions Center
If you do not find the information you require on the Nortel Technical Support
Web site, and have a Nortel support contract, you can also get help over the
phone from a Nortel Solutions Center.
In North Amer ica, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone
number for your region:
w
ww.nortel.com/callus
Getting Help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
Nortel CallPilot
1005r Server Hardware Installation
NN44200-308 01.06 Standard
5.0 15 May 2008
Copyright © 2006-2008, Nortel Networks
.
- 1005r Server Hardware 1
- Installation 1
- Trademarks 2
- Information for Japan 3
- Publication History 5
- 6 Publication History 6
- Contents 7
- 8 Contents 8
- Chapter 1 9
- How to get help 9
- 10 Chapter 1 How to get help 10
- Chapter 2 11
- 1005r server description 11
- Server dimensions and weight 12
- Environmental specifications 12
- 5.0 15 May 2008 13
- Nortel CallPilot 13
- NN44200-308 01.06 Standard 13
- PCI riser assembly 14
- 1005r Server features 15 15
- PCI riser card 15
- Valid PCI card configurations 16
- ATTENTION 17
- Network connectivity 18
- Network connectivity 19 19
- Switch connectivity 20
- Meridian 1 or CS 1000 systems 20
- Network requirements 20
- Supported peripheral devices 21
- Chapter 3 23
- Preparing for installation 23
- Unpacking the 1005r server 25
- To unpack the equipment 26
- What is next? 26
- Removing the front bezel 27
- Chapter 4 29
- Inspecting the modem 31
- Introduction 35
- Dongle without feature key 38
- Installing the. feature key 38
- Chapter 5 41
- About the power supply module 42
- Rack power and grounding 42
- Before you begin 42
- 1005r server in a network 43
- To start the server 44
- Appendix A 47
- 1005r Server 47
- Symbols/Numerics 49
- 50 Index 50
- Index 51 51
- 52 Index 52
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